Most of us are a single event away from being stuck, scared, and isolated from people who can support us.
Reflex Social Services is a charity that provides trauma counselling and support for people who need it.
We provide assistance to people with disabilities through the NDIS, people with ongoing employment difficulties through employment service providers, and support to other people working in the industry.
Our goal is to create a free mobile counselling service for the people who need it, regardless of their finances or funding allocations.
There are plenty of things you can do to help us reach our goal.
Physical health is the sum of a person’s personal fitness and wellness
Mental health is the sum of the person's emotional and psychological well-being
Social health is the sum of a person’s: safety net their interpersonal resources and skills how they interact with society a combination of physical and mental health issues that impact on a person’s ability to forge and maintain strong relationships with others and their community
Just like mental health and physical health, having long term concerns can have catastrophic consequences.
Just like mental health and physical health, there are things that we can do to prevent these consequences from happening, and reduce their impact when they do happen.
This is Reflex’s focus.
Our Mission
Real help Real people Real Change
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Real Help
We give real, tangible help to those who need it. We don’t tell people what they need or what their lives should look like. We listen, we learn about our clients unique circumstance, and then we deliver services to help our clients get what they need.
Real People
Our services are lead by our clients, who are valuable, interesting, whole individuals who deserve respect and outstanding service. Our clients are not the sum of the difficulties they currently have.
Our employees are genuine, relatable people. We pride ourselves on our ability to connect authentically, person to person.
Real Change
We use our services to enact real change in people’s lives, and give our clients the agency to tell us what those changes should be. We use our position to advocate for the issues that can’t be overcome alone, and use the knowledge we gain to strengthen our communities through education and support.
Our Values
Innovation Authenticity Empowerment
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Innovation
We ensure our practitioners are using the best techniques that research has to offer, and aim to harness technological advances to their fullest potential for the best possible outcomes for our clients.
Authenticity
We don’t believe in the use of stuffy, unapproachable executives, and stilted, hyper formal language when it comes to interacting with our clients.
We believe in language you can understand, and professionals that ask “how are you doing today?” and actually care about the answer.
Empowerment
We’re not here to tell people how they should live their lives, or to take control of people and their actions “for their own good”.
We practice a client-first approach to help, where we find out what our clients need and help them achieve their goals, allowing them their independence and a sense of agency over their interactions with us.
