Get the help you need to thrive.

Reflex offers a range of counselling and support services in the comfort of your own home.

Our Counselling Services

One on One Counselling

If you're stuck, having trouble coping, or need some help with big changes.

Family and Couples Counselling

For working through issues and experiences as a unit.

Skill Building and Mentoring

If you need to brush up on your skills, or hone your direction.

Aftermath of Trauma Response

With appointments within 24 hours.

Totally Mobile.

Our mobile counselling service allows you to get counselling and support services where you feel most comfortable.

When you book your session, ensure that you have a quiet space you can speak freely. If home isn't a good place for you to do that, we can also arrange to meet for coffee, or a local library.


Our fees allow us to cover costs of wages, transport, and overheads, while also providing our charity with the resources we need to bring emergency response services to people who need it most.


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For groups of two or more
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Frequently Asked Questions

What payment types do you take?

We accept cash and card. If paying by cash, please tell us at the time of booking how much change your counsellor needs to bring with them.

What if I don't have a place in my home I can chat?

If you don't have a place in your home you can chat, we can arrange to meet at a local coffee shop, library, park, or other community space.

Can I use your services through the NDIS?

Yes. If your Improved Daily Living stream is plan managed, we can issue an invoice to your plan manager and be paid through the NDIS.

Are services covered by Medicare?

No. Counselling services are not covered by Medicare.

What's your cancellation policy?

We require 24 hours notice for any cancellations or changes to your appointment. If we do not receive notice of your cancellation, we will charge you our regular fee.

What sort of space do you need to see someone?

For counselling services, we require a quiet, private space without others present. The lounge room or a study is ideal. We do not see clients in bedrooms.

Do you have female counsellors?

At this time, we do not have female counsellors. If you would like your counsellor to attend with a female chaperone, please feel free to let us know, and we'll do what we can to accommodate your request.

What if I need an emergency appointment?

If you need an emergency appointment, and there isn't any time open in our booking service, please feel free to use the form below and we'll get back to you as soon as we can.

Our future 
is bright

and we need your help to 
make it happen.
Find out more about what we have planned,
and what you can do to make it even brighter.
Want us to keep you updated?
We'd love to be in touch when interesting stuff happens.

Get in touch

PO Box 1846, Newcastle, NSW 2300
04 7777 6435

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