One is ensuring that our clients have the best possible resources on hand to achieve their goals. Our clients have someone in their corner fighting for them.
We take pride in having an in depth working knowledge of the disability services and the organisations that work within it, and work hard to maintain relationships with them to ensure our clients get the best possible service.
Things we can do include:
Our other area of expertise is providing counselling, education and therapy services. Everyone has things that they could do with a little help to handle, have skills that they could brush up on, or have things they can learn about themselves and the people they love.
Ways we help people do this include:
Your plan might say “Support Connection” – this is a service for people who can mostly manage their own support, but need a hand finding the right people.
It might also say “Support Coordination” – this is for people who need assistance in managing the overall support they receive and might want a bit of help introducing them to services and making sure everything is in order and helping with problems as they come up.
The last item is “Specialised Support Coordination” and that’s for when you need someone to really step up for you and handle making your appointments, making sure you’ve got the transport to get to them, and making sure that everyone is doing exactly what they should.
If you can’t spot something that looks familiar here, but still think that Reflex could give you a hand, feel free to get in touch to talk to one of our staff about your needs.