Client Services

It can get tough when the wellness of your clients has a direct impact on your organisation's funding, statistics and success. This goes double when you case managers are expected to be able to handle very complex issues that would normally require a full team of trained professionals.

At Reflex, we care about your clients just as much as you do, and have a range of services at your fingertips to help them get back on their feet.


We provide comprehensive counselling services to help your clients address their barriers and issues.
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Emergency Assistance

With a quick-response emergency trauma response model, we deliver assistance when and where you need it.
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We also provide a range of courses, classes, and educational events for clients to build their skills and knowledge.
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About our Counselling Services

Client counselling can be helpful to a range of organisations that rely on the mental health and welfare of their clients.

Assisting your clients with the issues they are experiencing can make your other tasks easier, and investing in them with services shows them that you truly care about their ongoing success.

Our clients come to us with issues such as domestic violence, childhood trauma, alcohol and substance abuse, ongoing mental health concerns, and difficulties adjusting to illness and disability.

Organisations that use Reflex's client counselling services often find that their client engagement goes up across the board, and staff report greater job satisfaction knowing that there are trained professionals that can support them when it comes to caring for their clients.

Our help where you need it.

All of our services are mobile, which means that we come out to your offices to see your clients, and you don't need to worry about transport or scheduling workers to attend appointments.

We can also help your clients in their place of work, which is especially helpful for assisting in workplace issues and supports.

Our help when you need it.

We also provide rapid-response assistance for clients when they are faced with emergencies. All of our counsellors specialise in trauma response and can help clients when they need it the most.

Education and Training

We also provide a range of seminars, workshops, and training days for clients covering a range of topics including:
  • Stress Management
  • Goal Setting
  • Mindfulness and Relaxation
  • Interpersonal Skills
  • Dealing with unemployment for older men
For organisations we have an ongoing relationship with, we also develop and deploy customised courses that address the individual needs of each client base.

Our Packages

We have a range of different packages to suit your organisation's needs

One off Sessions

Ideal for trialling services, or helping out with that one particularly difficult case.


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Retainer Packages

For when you want to ensure you have someone in your corner.
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Regular Visits

Book your organisations own counsellor to visit regularly and ensure continuity of service.


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Support Team

Supercharge your organisation by pairing your counsellor with a social worker.


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All of the above, after hours emergency calls, and our full range of employee services to ensure the wellbeing of your own employees as well as your clients.


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Our future 
is bright

and we need your help to 
make it happen.
Find out more about what we have planned,
and what you can do to make it even brighter.
Want us to keep you updated?
We'd love to be in touch when interesting stuff happens.

Get in touch

PO Box 1846, Newcastle, NSW 2300
04 7777 6435

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