HI. WE’RE REFLEX.
We’re building Australia’s first
rapid response
trauma counselling service.
The difference between something impacting your life and derailing it is the support you receive in the aftermath.
We make sure that people get the right support, right away.
Trauma doesn’t hold back.
Neither should the response to it.
Let’s make sure no one falls through the cracks.
Reflex is a Newcastle based charity that brings fast and flexible support to people in the aftermath of traumatic events.
We use what we know from clinical work, lived experience, and frontline care to build supports and services that make a real impact.
We show up when and where we’re needed most. In the aftermath of trauma, in moments of overwhelm, and in the spaces where care feels confusing or out of reach.
Here’s how we help.
Trauma Counselling
Having a hard time?
Is there a big change on the horizon, and you’re not sure where to start?
We offer counselling in the comfort of your own space and at your own pace, so you can hone the tools you need to thrive.
You don’t have to do it alone.
Resources
Over at Louder than Words, we provide practical resources and educational guides on trauma, healing, community care, and mental health.
Business Support
Want to make sure your staff and clients get the support they need to stay steady, and do their best work?
We’re ready to roll.
Our EAP, coaching, and training services help local businesses stay healthy, safe, and effective.
Aftermath Support
Trauma specialists, ready to respond. When something serious happens, we act quickly. No waitlists. No GP referrals. No hoops.
We’re not a mental health crisis line. But if you’ve just been through something hard, we’re the next call you make.
Has something just happened?
You don’t have to handle it alone. We’ll help you find the next steps.
Support that makes a difference.
When help arrives at the right time, it makes a real impact. Here’s what some of our clients have to say.
“Reflex was there for me when I needed them the most.
I don’t know where I would be without their help.”
"Reflex was there for us every step of the way, providing support and guidance to ensure everyone stayed safe and well."
“Reflex is the kind of organisation that makes you feel like you're part of a community.
They really care about their clients, and it shows in everything they do.”
Exact wording may be changed to protect the identity of our clients.
Images used are models representative of our client base.
We’re thinking out loud over at Louder than Words
Louder than Words is Reflex's digital home for resources about trauma, community care, and mental health.
We're here to educate, encourage, and excite the people who refuse to give up on each other or themselves.
There, you’ll find raw stories, fresh thinking, and real updates from the frontlines of care.
We need your help
To keep doing what we do, we need awareness, support, and resources.
What are you going to do to make sure no one falls through the cracks?
SHOW YOUR SUPPORT
Like, follow, subscribe, repost, hit the thumbs up button. You know, all the stuff the internet loves.
It might not feel like much, but online action does make a difference.
JOIN IN
Drop your email below and we’ll send you the kind of updates that matter.
New programs, resources, community wins, and ways to get involved.
Donate
Warm fuzzies don’t pay the bills. We checked.
When it comes to making a real difference, money talks. Every dollar you give helps us show up for people when it counts.
It keeps our team moving, our services running, and our response fast.
If you’ve ever wanted to make a real difference, here’s your chance.
Let’s stay in touch.
Be the first to hear about what we’re building, how we’re showing up, and how you can get involved.
We’d love to hear from you.
If you’re not sure which box to check or who to contact this is still the right place.
When you fill out the form, we’ll get back to you as soon as we can. Real people read every message, and real care goes into every response.
Contact
hello@reflex.org.au