Reflex's services

You deserve to thrive.

Whether something big is going on, or you’re looking for a little extra support, we’ve got you covered.

Our mobile services are here for individuals, couples, families, groups, and businesses, and we’re ready to help you navigate whatever challenges come your way.

Let’s face it. Life can be really tough, but you don’t have to go it alone.

Together, we’ll help you discover and develop the strength and support you need to flourish.

Individual Services

Emergency assistance

When a crisis hits, we provide rapid, short-term trauma counselling, referrals, and support that helps you navigate the path ahead with the help and tools that you need.

Counselling and support

Our counselling and support services are designed to help you build resilience and develop practical tools for navigating life’s challenges, so you can move from surviving to thriving.

ndis therapies

We provide trauma-informed capacity building, counselling, and psychosocial recovery services that are accessible and tailored to your goals, so you can get the help that you need, when you need it most.
a woman with glasses is speaking, sitting with a man on a couch. A person

at reflex, we're all about one thing

Helping you thrive in the face of adversity

That’s exactly what we've been doing for ten years straight across Newcastle, the Hunter Valley, and the Central Coast.

As a charity that specialises in trauma counselling and recovery, we don't shy away from tough cases. No issue is too complex to handle, and no client is beyond hope.

Trauma doesn't hold back, and neither do we.

We use evidence-based techniques backed by the latest research, all to achieve the best possible outcomes for our clients.

We come to you

For clients in our service area, we bring our services directly to where you need them, on your terms.

Whether you prefer the comfort of your own home or navigating a busy schedule, our support is also accessible online or over the phone.

We make sure care is convenient and easy to access, so you can focus on getting the help you need, when and where you need it.

Support you can afford

We believe everyone deserves support, no matter their financial situation.

Our sliding scale services ensure that quality trauma care is accessible to you, because your healing shouldn't be held back by cost.

We're committed to making sure that help reaches people who need it, regardless of their resources.

Some of the common situations we work with include

Anxiety

Burnout Prevention

High Pressure Environments

Vicarious Trauma
Burnout Recovery

Self Sabotage

Communication Skills

Conflict Management
Neurodivergence at Work

Domestic and Family Violence

Grief and Loss

Life Event Adjustment
Illness and Disability

Childhood Trauma

LGBTQIA+ Support

Trauma Awareness

Business Services

We leverage our skills and expertise to help business owners and managers stay on top of their game, ensuring their workplaces become safe, nurturing, and effective places to excel.

Employee assistance programs

With sustainable staff wellness at the centre of what we do, our counselling and coaching services help create a safe and supportive environment for your staff to hone their skills and thrive.

coaching and counselling

We offer counselling and coaching services tailored to empower managers and executives to navigate difficult situations, improve decision-making, and cultivate strong, high-performing teams.

workplace mental health

Our experienced consultants work closely with organisations to develop tailored strategies that streamline mental health resources, enhance staff wellbeing initiatives, and help businesses create a workplace culture to be proud of.

training and education

From burnout prevention to workplace mental health and wellness, we provide a range of workshops and educational services that equip staff, managers, and executives with the skills they need to stay at the top of their game.

Support that makes a difference

When help arrives at the right time, it makes a real impact. Here’s what some of our clients have to say.
“Reflex was there for me when I needed them the most.
I don’t know where I would be without their help.”
"Reflex was there for us every step of the way, providing support and guidance to ensure everyone stayed safe and well."
Beautiful woman using laptop and talking on mobile phone in workplace sitting at desk smiling speaking and looking at screen. Communication and job concept.
“Reflex is the kind of organisation that makes you feel like you're part of a community.
They really care about their clients, and it shows in everything they do.”
Photographs used are representative of our client base to protect client privacy.

Support for one, care for all.

Every paid session with Reflex helps us provide free, immediate support to people who need it most. This is how we make sure that help reaches people regardless of their resources.

We’re building a future where trauma response is a fundamental part of how we support each other.

By choosing Reflex, you're not just investing in yourself, you're directly funding crisis care for someone who would otherwise go without.

Your support is a lifeline, making real, immediate help possible for our entire community

We need your help

To keep doing what we do, we need awareness, support, and resources.
What are you going to do to make sure no one falls through the cracks?

Show your support

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It might not feel like much, but online action does make a difference.

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Donate

Warm fuzzies don’t pay the bills. We checked.

When it comes to making a real difference, money talks.
Every dollar you give helps us show up for people when it counts.
It keeps our team moving, our services running, and our response fast.

If you’ve ever wanted to make a real difference, here’s your chance.

We'd love to hear from you.

If you fill our contact form, we’ll get back to you as soon as we can. Real people read every message, and real care goes into every response.
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Reflex Social Services LTD
ABN - 29 608 393 353
E: hello@reflex.org.au
We operate primarily on Awabakal land, and across the unceded lands of many First Nations peoples.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as
the first inhabitants and the custodians of the lands where we live and work.

We pay our respects to Elders past and present.
Sovereignty has never been ceded.
It always was and always will be Aboriginal land.
ACNC Registered Charity