Hi. We're Reflex.

We're building Australia's
first rapid response
trauma counselling service.

The difference between something impacting your life and derailing it is the support you receive in the aftermath.

We make sure that people get the right support, right away.

Trauma doesn’t hold back.
Neither should the response to it.

Let’s make sure no one falls through the cracks.

Reflex is a Newcastle based charity that brings fast and flexible support to people in the aftermath of traumatic events.

We use what we know from clinical work, lived experience, and frontline care to build supports and services that make a real impact.

We show up when and where we’re needed most. In the aftermath of trauma, in moments of overwhelm, and in the spaces where care feels confusing or out of reach.

Here's how we help.

Aftermath Support

Trauma specialists, ready to respond. When something serious happens, we act quickly. No waitlists. No GP referrals. No hoops.

We’re not a mental health crisis line. But if you’ve just been through something hard, we’re the next call you make.

Trauma Counselling

Having a hard time?

Is there a big change on the horizon, and you’re not sure where to start?

We offer counselling in the comfort of your own space and at your own pace, so you can hone the tools you need to thrive.

You don’t have to do it alone.

Business Support

Want to make sure your staff and clients get the support they need to stay steady, and do their best work?

We’re ready to roll.
Our EAP, coaching, and training services help local businesses stay healthy, safe, and effective. 

Resources

Over at Louder than Words, we provide practical resources and educational guides on trauma, healing, community care, and mental health.

Need some help?

Whether you need urgent support right now or ongoing counselling to guide you through life’s challenges, our team is here for you.

Support that makes a difference

When help arrives at the right time, it makes a real impact. Here’s what some of our clients have to say.
“Reflex was there for me when I needed them the most.
I don’t know where I would be without their help.”
"Reflex was there for us every step of the way, providing support and guidance to ensure everyone stayed safe and well."
Beautiful woman using laptop and talking on mobile phone in workplace sitting at desk smiling speaking and looking at screen. Communication and job concept.
“Reflex is the kind of organisation that makes you feel like you're part of a community.
They really care about their clients, and it shows in everything they do.”
Photographs used are representative of our client base to protect client privacy.

Latest Posts

We need your help

To keep doing what we do, we need awareness, support, and resources.
What are you going to do to make sure no one falls through the cracks?

Show your support

Like, follow, subscribe, repost, hit the thumbs up button. You know, all the stuff the internet loves.

It might not feel like much, but online action does make a difference.

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Donate

Warm fuzzies don’t pay the bills. We checked.

When it comes to making a real difference, money talks.
Every dollar you give helps us show up for people when it counts.
It keeps our team moving, our services running, and our response fast.

If you’ve ever wanted to make a real difference, here’s your chance.

We'd love to hear from you.

If you fill our contact form, we’ll get back to you as soon as we can. Real people read every message, and real care goes into every response.
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Reflex Social Services LTD
ABN - 29 608 393 353
E: hello@reflex.org.au
We operate primarily on Awabakal land, and across the unceded lands of many First Nations peoples.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as
the first inhabitants and the custodians of the lands where we live and work.

We pay our respects to Elders past and present.
Sovereignty has never been ceded.
It always was and always will be Aboriginal land.
ACNC Registered Charity