Hi.
We're Reflex.

Trauma doesn’t discriminate or hold back.

Neither should the response to it.

We are building a nation wide trauma support service, so people can access trauma counselling whenever and wherever they need.

We’re doing this so we can live in a nation where no-one is left behind, and no one falls through the cracks.

We do this by providing

Counselling

The first 72 hours after a traumatic event are key to ensuring that someone can process what has happened and prevent ongoing issues related to trauma.

A service that meets people when and where they need that help is the lynchpin of our organisation. 

Referrals

For people who need the help of multiple professionals, arranging and getting the help they need can be daunting.

We assist with a robust referral network for our clients, and an in depth knowledge of their referral pathways, methods, and openings.

Connection

Maintaining quality connections with others and forging healthy new ones is a key part of successful trauma recovery.

In our community programs, we assist people with lived experience gain the skills they need to help others through our peer support programs.
Reflex has been providing trauma support and mental health services to people in need since 2015, building a reputation in the industry as a valuable source of emergency mental health innovation and service delivery.

We have the goal of becoming a national centre for excellence in emergency mental health, with national rapid response trauma services to lead the industry in early intervention research and innovation to close the gaps in Australia’s safety net. 

Eyes on the prize

Our goal is for every Australian to have access to timely, comprehensive, and effective support in the aftermath of a traumatic event.

These are our immediate next steps.

Strengthen

Expanding our business services to ensure a diverse and sustainable range of income, while helping people who need it.

Deploy

Deploying a Rapid Response Module as a pilot project to cover the Newcastle, Hunter, and Central Coast regions.

Equip

Educate and support communities through developing and deploying resources on mental health, social health, and recovery.

Expand

Expand our Rapid Response Modules further, bringing help to more people who need it. 

We need your help

To keep doing what we do, we need awareness, support, and resources.
What are you going to do to make sure no one falls through the cracks?

Show your support

Like, follow, subscribe, repost, hit the thumbs up button. You know, all the stuff the internet loves.

It might not feel like much, but online action does make a difference.

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Donate

Warm fuzzies don’t pay the bills. We checked.

When it comes to making a real difference, money talks.
Every dollar you give helps us show up for people when it counts.
It keeps our team moving, our services running, and our response fast.

If you’ve ever wanted to make a real difference, here’s your chance.

We'd love to hear from you.

If you fill our contact form, we’ll get back to you as soon as we can. Real people read every message, and real care goes into every response.
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Reflex Social Services LTD
ABN - 29 608 393 353
E: hello@reflex.org.au
We operate primarily on Awabakal land, and across the unceded lands of many First Nations peoples.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as
the first inhabitants and the custodians of the lands where we live and work.

We pay our respects to Elders past and present.
Sovereignty has never been ceded.
It always was and always will be Aboriginal land.
ACNC Registered Charity