Whether you're going through a bit of a rough patch, or something big has happened, working alongside a counsellor can help. You don't have to wait until you've hit a breaking point to get the support you need.

When a crisis hits, we provide rapid, short-term trauma counselling, referrals, and support that helps you navigate the path ahead, no matter how difficult it can feel.

Sometimes you need some help strategising and figuring out what your next steps are, with someone who knows the lay of the land and what help is out there. That's what we're here for.

We bring our services directly to where you need them, on your terms with our mobile services.

Whether you prefer the comfort of your own home or navigating a busy schedule, our support is also accessible online or over the phone.

We make sure care is convenient and easy to access, so you can focus on getting the help you need, when and where you need it.

We built Reflex to get you the support you need, fast. That's why we leverage qualified, registered counsellors for our initial services.

While psychology is essential for addressing complex mental health disorders, counselling can offer a direct and human-centred approach that can be accessed immediately, without a mental health care plan or doctors visits.

Counselling focuses on giving you the practical tools to navigate life’s challenges and build tangible coping skills. It’s a proactive choice that puts you back in control, without the cost or the wait.

We believe that help should be available for everyone, regardless of their resources. While private services can often be expensive, we offer transparent pricing to make sure care is accessible. We also use every paid session to fund free support for those who need it most

We bring our services directly to you, whether it's in-home, online, or over the phone.

Additional travel costs may apply for clients outside of Newcastle.

 We offer counselling for families and groups to help everyone involved move forward together.

We offer a limited number of appointments on a sliding scale.

This ensures that help can reach people who need it, regardless of their financial resources.

To find out if you qualify, contact us directly.

Anxiety

Burnout Prevention

High Pressure Environments

Vicarious Trauma

Burnout Recovery

Self Sabotage

Communication Skills

Conflict Management

Neurodivergence at Work

Domestic and Family Violence

Grief and Loss

Life Event Adjustment

Illness and Disability

Childhood Trauma

LGBTQIA+ Support

Trauma Awareness

We provide services in the comfort of your own home within the Newcastle region.

Whether by phone, text chat, or video, our services are built to suit your communication needs.

Every paid service gives us the ability to help someone in their darkest hours. As a charity, we use the money from our services to provide free, immediate support to people who need it most. Our goal is to ensure that everyone has access to crisis care, regardless of their resources.

By supporting us, you're directly funding a lifeline for someone who might otherwise go without. It's your support that helps us make sure no one falls through the cracks.

Reflex Social Services LTD
ABN - 29 608 393 353
E: hello@reflex.org.au

We operate primarily on Awabakal land, and across the unceded lands of many First Nations peoples.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as
the first inhabitants and the custodians of the lands where we live and work.

We pay our respects to Elders past and present.
Sovereignty has never been ceded.
It always was and always will be Aboriginal land.