
Reflex Response Services (ACN: 29 608 393 353) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, products, or services, you agree to the terms of this Privacy Policy.
What is Personal Information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not.
We collect personal information in several ways, including:
We collect, hold, use, and disclose your personal information for the following purposes:
We may disclose your personal information to third parties in Australia and, in some cases, overseas, including:
We take reasonable steps to ensure that third parties to whom we disclose personal information are also bound by privacy obligations.
If you have consented, we may use your personal information to send you marketing and promotional communications about our products and services. You can opt-out of these communications at any time by following the unsubscribe link in our emails or by contacting us directly.
Some of the third parties we disclose personal information to may be located outside of Australia. We take reasonable steps to ensure that overseas recipients handle your personal information in a manner that is consistent with the Australian Privacy Principles.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include:
You have a right to request access to the personal information we hold about you. You also have a right to request that we correct any personal information that is inaccurate, incomplete, or out-of-date. To make a request, please contact us using the details below.
When visitors submit information to this site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
Our website uses cookies to enhance your experience. A cookie is a small text file that a website sends to your browser. Cookies do not contain personal information. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
If you submit content to our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article on this website, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Content submitted to this site may be checked through an automated spam detection service.
If you believe that we have breached the Australian Privacy Principles, you have the right to make a complaint. Please contact us in writing, and we will respond to your complaint within a reasonable time. If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commissioner (OAIC).